Frequently Asked Questions

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At present, we receive payments via Cash on delivery

Once your order has shipped, you will receive a Shipment Confirmation email

At this time, we only ship within [Country]. We do not offer international shipping.

Standard shipping typically takes 7-8 business days.

If you need to cancel or change your order, please contact us as soon as possible at [wakenshopofficials@gmail.com]. We will do our best to accommodate your request, but please note that we cannot guarantee changes if the order has already been processed.

If you receive a damaged or defective item, please contact us immediately at [wakenshopofficials@gmail.com]. We will arrange for a replacement or refund as quickly as possible.

You can reach our customer service team by email at [wakenshopofficials@gmail.com]. We are available [days and hours of operation].

No, gift wrapping services are not provided